Shipping policy

At EZRO, we are committed to delivering your orders quickly, securely, and in excellent condition. We strive to provide a smooth shopping experience from the moment you place your order until it arrives at your doorstep.

Order Processing
All orders are processed and dispatched within 2–4 business days after order confirmation.
Once shipped, orders are generally delivered within 5–7 business days, depending on the delivery location and serviceable PIN code.
Delivery timelines may vary during festivals, public holidays, adverse weather conditions, or unforeseen courier delays.
Shipping Schedule

Orders are shipped Monday to Saturday, excluding public holidays.

Delivery Partners

To ensure safe and timely delivery, EZRO ships through trusted and reputed courier partners across India.

Damaged or Tampered Packages

If you receive a package that is damaged, tampered with, or the product inside is not in satisfactory condition, please contact us immediately before using the product.

Email: support@ezro.in
Customer Support: 

Our customer support team will review your request and arrange a replacement or appropriate resolution in accordance with our Return & Exchange Policy.

Packaging & Invoice
Every order is securely packed to ensure it reaches you safely.
All shipments include a tax invoice in compliance with applicable Indian regulations.
Warranty information (where applicable) will be included with the product.

Delivery Commitment

At EZRO, we are dedicated to ensuring every order is:

Delivered accurately
Delivered on time
Packed securely
Received in excellent condition

We value your trust and continuously work to provide a reliable and hassle-free shopping experience.

For any shipping-related queries, feel free to reach out to our customer support team. We are always happy to assist you.